How to fix issues with JBL Charge 6

If you’re having issues, here is a troubleshooting guide to fix any issue you have with the JBL Charge 6. From Factory reset, pairing, cleaning, and locating the serial number, we got your back. As durable as a portable speaker can be, over time problems can still appear. To learn more about this handy speaker, make sure to check out our full JBL Charge 6 review.

How to factory reset your JBL Charge 6

The best way to start troubleshooting is to restart the Charge 6. Here’s how to factory reset the JBL Charge 6:

1. Turn on the JBL Charge 6 using the power button.
2. Hold the Plus and Play buttons on the side of the Charge 6 for 3 seconds or until the Charge 6 turns off.
3. Turn it back on to bring the JBL Charge 6 into pairing mode.

How to put JBL Charge 6 into pairing mode

If you’re having trouble connecting to the Charge 6 you may need to connect manually. Here’s how to manually pair the the JBL Charge 6:

1. Go into your devices Bluetooth settings and ensure that Bluetooth is enabled.
2. Press the Bluetooth button on the Charge 6.
3. Go to the list of available Bluetooth devices, select the Charge 6, you’ll hear a chime once it connects.

How to use the JBL Charge 6 in stereo mode

You can connect a second Charge 6 to enable stereo mode. Just make sure to keep in mind that you’ll need to have another Charge 6 specifically to use it in stereo mode. Here’s how to connect two JBL Charge 6 speakers in stereo mode:

1. Press the Auracast button on the Charge 6 you are already connected to.
2. Press the Auracast button on the second Charge 6.
3. Go into the app and you’ll be able to find both speakers, and set them to stereo mode.

How to use a wired connection with the JBL Charge 6

If you want to get full lossless audio on the JBL Charge 6, here’s how you can connect the JBL Charge 6 over a wired connection:

1. Plug in your phone to a USB-C cable.
2. Press and hold the play button while inserting the other end of the USB-C cable into the Charge 6.
3. A chime will sound when done correctly.

How to clean the JBL Charge 6

To clean the JBL Charge 6 you can clean it under water, thanks to it IP68 water resistance rating. Here’s how to clean the JBL Charge 6:

1. Brush any large debris on the JBL Charge 6.
2. Plug in USB-C cable into USB Power outlet.
3. The Battery level indicator will flash to indicate charging.

How to charge the JBL Charge 6

If you’re unable to charge to Charge 6 it’s because there may be water or other debris in the charging port. Here’s how to charge the JBL Charge 6:

1. Plug in USB-C cable into Charge 6.
2. Wash the dirt off with some water.
3. The charging indicator will flash to indicate charging.

How to remove the handle of the JBL Charge 6

If you’re having a difficult time removing the carabiner, to change with the strap of the Charge 6. Here’s how to remove the strap of the Charge 6:

1. Hold down the handle, and pull the button tab towards the JBL logo to loosen the button.
2. Pull the tab away from the button.
3. Repeat steps 1 and 2 on the other side of the handle.

How to change the the JBL Charge 6 handle into a strap

If you’re having a difficult time removing the carabiner, to change with the strap of the Charge 6. Here’s how to remove the strap of the Charge 6:

1. Hold down the handle, and pull the button tab towards the JBL logo to loosen the button.
2. Pull the tab away from the button to release the handle.
3. Repeat steps 1 and 2 on the other side of the handle.
4. Line the tabs on both sides of the handle for the holes to match up.
5. Push both tabs through one of the eyelets on the Charge 6.
6. Fasten both tabs to the same button.

How to find the serial number of the JBL Charge 6

The serial number of the JBL Charge 6 is located on one of the eyelets of the handle. Here’s the location of the serial number of the JBL Charge 6:

1. Remove the handle or strap from the Charge 6.
2. Serial number is visible on the handle eyelet.

FAQ