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A picture of the Amazon Music HD mobile app Ultra HD Songs listed.

Amazon Music Unlimited review

This hi-res streaming service is a prime choice for Prime members.
By
May 12, 2023
8.9
Amazon Music Unlimited
The bottom line
Amazon Music Unlimited is a bargain for Prime members. Listeners are afforded a huge library of CD-quality songs and millions of Ultra HD audio files. The app design may not be the most attractive, but it's functional and easy for all users to understand.

Amazon Music Unlimited

Amazon Music Unlimited is a bargain for Prime members. Listeners are afforded a huge library of CD-quality songs and millions of Ultra HD audio files. The app design may not be the most attractive, but it's functional and easy for all users to understand.
What we like
Affordable
Easy to use
Max 3,730kbps streaming (FLAC)
100+ million songs
Family plan
What we don't like
No ad-supported model
8.9
SoundGuys Rating
7.8
User Rating
Rating Metric
Our Rating
User Rating
Sound Quality
10.0
7.6
8.0
Value
8.8
8.1
8.0
Design
7.8
7.7
8.0

A decade ago, I would spend my weekends sitting between library aisles, thumbing through cracked CD cases to find new music. With the advent of streaming services, however, the process has been streamlined. While I miss the days of camping out at the library, I revel in the convenience of a virtually endless music library in my pocket. Amazon Music Unlimited takes this a step further by offering more than 100 million CD-quality songs at a hard-to-resist price. Whether you’re an audio purist or a casual listener, Amazon Music Unlimited will serve you well.

Editor’s note: this review was updated on May 12, 2023, to reflect changes in Amazon Music Unlimited pricing, match how the services are now labeled, and address submitted FAQs.

Amazon Prime members get a great deal on Amazon Music Unlimited for just $8.99/month. Fans of FLAC will enjoy the high-resolution streaming quality afforded by Amazon Music Unlimited and its library of Ultra HD songs. Further, everyone will enjoy Amazon’s vast music library, which covers oldies, classics, and modern-day hits. Plus, the interface is easy to intuit, even for the less tech-savvy listeners.

What is Amazon Music Unlimited?

A picture of the Amazon Music HD mobile app Ultra HD Songs listed.
Amazon Music Unlimited costs $7.99/month for Prime members.

Amazon Music Unlimited is a music streaming service and subscribers now get HD and Ultra HD playback at no extra cost. Since its launch in September 2019, Unlimited has grown in popularity, particularly among the audiophile crowd, and has already accrued more than 82 million subscribers. And anyone whose pride and joy rests in their music collection will rejoice at how Amazon Music Unlimited Ultra HD quality delivers lossless FLAC audio at 24-bit/192kHz.

While Amazon Music may not have the same cultural clout as Tidal HiFi, backed by music power couple Beyoncé and Jay-Z, it does undercut the competition. For anyone looking for the best value in lossless audio, your search ends here. As of 2023, the service costs $10.99/month for an individual plan or $8.99/month for Prime members. Prime members can save a few more bucks by paying $89/year upfront. (This breaks down to $7.42/month.)

What streaming quality does Amazon Music Unlimited support?

A picture of the Amazon Music HD mobile app "now playing" page on a Samsung Galaxy S10e.
The “now playing” window is plainly designed and easy to understand.

Amazon Music Unlimited has two types of high-quality streaming: high definition (HD) and Ultra HD, both encoded by the lossless FLAC codec. There are also standard quality tracks of up to 320kbps with lossy compression. HD audio streams up to 850kbps, which is more than double the bitrate of lossy streaming services. You can enjoy over 100 million songs in 16-bit/44.1kHz CD quality—a vast lossless library to have at your fingertips.

To take advantage of Amazon’s Ultra HD Hi-Res quality (lossless 24-bit/192kHz resolution), your device must support it. This is something my desktop is unable to do as it maxes out at 24-bit/44.1kHz playback. To see the best playback quality your device is capable of, click the track quality button next to a song title; my Samsung Galaxy S10e, on the other hand, may stream 24-bit/48kHz audio.

Amazon Music Unlimited delivers some of the best streaming quality among competitors like Tidal, Deezer, and Qobuz.

Lossless audio is becoming more and more prevalent nowadays. Where Amazon Music used to have a huge leg up on Apple Music, the two are on a more level playing field now that Apple Music has lossless streaming options. The maximum audio quality Apple offers is 24-bit/192kHz.

Streaming quality is about more than kilobits per second

When looking at streaming services, it’s easy to judge audio quality by a file’s transfer rate (kilobits per second, aka kbps). However, this is an oversimplified—and often inaccurate—way to understand quality. Instead, we have to take file type into account when discussing audio compression. File compression comes in all different flavors and file types, like the MP3 format, to account for human hearing limitations.

These formats don’t just randomly discard data. Instead, they take psychoacoustics into account to intelligently remove information the human ear and brain cannot process. Amazon Music HD encodes via FLAC for lossless, compressed data transfer. This gives you the best of both worlds: FLAC files retain all data and use less data than uncompressed .WAV files.

Streaming ServiceMax streaming qualitySupported FormatsSpatial audio option
Streaming Service
Qobuz
Max streaming quality
24bit / 192kHz
Supported Formats
AIFF, ALAC, FLAC, WAV, WMA Lossless
Spatial audio option
No
Streaming Service
Amazon Music Unlimited
Max streaming quality
24bit / 192kHz
Supported Formats
FLAC, MP3
Spatial audio option
Yes
Streaming Service
Tidal HiFi Plus
Max streaming quality
24bit / 192kHz
Supported Formats
AAC, ALAC, FLAC, MQA
Spatial audio option
Yes
Streaming Service
Deezer HiFi
Max streaming quality
16bit / 44.1kHz
Supported Formats
FLAC
Spatial audio option
No
Streaming Service
Spotify Premium
Max streaming quality
320kbps
Supported Formats
AAC, Ogg Vorbis
Spatial audio option
No
Streaming Service
Apple Music
Max streaming quality
24bit / 192kHz
Supported Formats
AAC, ALAC
Spatial audio option
Yes
Streaming Service
YouTube Music Premium
Max streaming quality
256kbps
Supported Formats
AAC, OPUS
Spatial audio option
No
Streaming Service
SoundCloud Go+
Max streaming quality
256kbps
Supported Formats
AAC
Spatial audio option
No
Streaming Service
Slacker Radio
Max streaming quality
320kbps
Supported Formats
MP3
Spatial audio option
No
Streaming Service
Pandora
Max streaming quality
192kbps
Supported Formats
AAC
Spatial audio option
No
Streaming Service
Spotify Free
Max streaming quality
160kbps
Supported Formats
AAC
Spatial audio option
No
Streaming Service
Deezer Free
Max streaming quality
128kbps
Supported Formats
MP3
Spatial audio option
No

What devices support Amazon Music Unlimited?

The Microsoft Surface Earbuds with one bud in the case and one outside of it next to an iPhone 12 Mini in blue.
You can use an iPhone 12 mini with Amazon Music Unlimited, but Bluetooth earbuds won’t receive 24-bit/48kHz audio.

Almost all iPhones and iPads released since 2014 running iOS 11 or later support HD and Ultra HD, limited to 24-bit/48kHz playback. Anyone who wants to listen to higher sample rates (96/192kHz) needs to invest in a DAC that can support those rates.

Apple AirPlay also supports HD playback, meaning devices like the Sonos One (Gen 2) and Apple Homepod mini are great for pairing with Amazon Music Unlimited. Mac users whose devices are from 2013 or later can listen to HD and Ultra HD music from the desktop app. Granted, this takes some tweaking in the audio settings. (Enter the Applications folder > Open Audio MIDI Setup.app > Update the speaker or headphone format to the highest available sample rate (24-bit/96kHz or 24-bit/192kHz.)

A photo of the Google Pixel 4a's camera.
Google Pixel 4a owners can stream high-resolution audio from Amazon Music HD.

Android users with a device from 2014 or later with Android 5.0 and on can listen to HD and Ultra HD, limited to 48kHz. Chromecast Gen 2 and Gen 3 devices support HD, but other devices with Google Cast vary in their support for this quality level. Seeing how Windows is more confusing, you’ll have to check to see if your laptop or desktop’s integrated DAC can support Amazon’s HD and Ultra HD qualities.

Amazon has a laundry list of preferred brands that support its Music HD playback, including Echo Studio, Bose, Sony, Sonos (HD only), Klipsch, Pioneer, Polk, Sennheiser, and more.

How does Amazon Music Unlimited work?

A picture of the Amazon Music HD mobile app notification shade.
Basic playback controls are available from the notification shade.

Amazon Music Unlimited has both mobile and desktop apps that let you find and play HD and Ultra HD tracks. The interfaces for each are very similar, making it easy to switch between the two. Amazon’s app isn’t the most beautiful, but it’s serviceable. Sure, it feels outdated compared to Apple Music and Deezer, but many will appreciate the function-before-form philosophy. Animations like rising and falling volume level bars are overlaid atop a playlist header image on both apps, which may be neat to some.

Navigation is clear cut

Both apps use an intuitive design language. On mobile, the bottom row divides access into “home,” “find,” “my music,” and “Alexa.” The home tab resembles all other streaming service home tabs. Users are greeted with suggested albums and songs, popular playlists, and featured releases. Amazon Music Unlimited also provides a set of curated Ultra HD playlists, so you can instantly access Hi-Res audio files without digging through the app.

A picture of Amazon Music HD vs Spotify Premium music streaming services pulled up on two smartphones against a wood headboard.
Amazon Music Unlimited (right) displays streaming quality from the playback screen.

The “find” tab has a search banner with descending broad categories below: playlists, stations, new releases, and charts. Search functionality is similar to Spotify; once you begin typing, suggestions populate and continue to do so the more you type. It also saves recent searches, which can easily be cleared. When you select to search by playlist, you can filter results by mood and genre. I liked searching by mood as a way of switching up my workout playlist.

In order to make use of Alexa, you have to agree to the terms and conditions, which include granting microphone access. Although I’m wary of granting any application microphone access, I appreciate how quickly Alexa registers and responds to commands. It’s significantly faster than when I use Google Assistant to skip tracks on YouTube Music or Spotify. I find it fascinating, yet unsurprising, that Google Assistant access is blocked when using the Amazon Music app. To ask Google anything, you must exit the Amazon Music app, which can remain running in the background. You can, however, cast from Amazon Music to a Google Home device, such as the Google Nest Audio.

The settings menu may be accessed by hitting the three stacked dots in the top-right corner of the screen. Within the menu, you may toggle things like loudness normalization, hands-free Alexa access, automatic downloads, a sleep timer, and more. You can also designate where downloads are stored, be it locally or on an external microSD card.

Music playback, creating playlists, and more

A macro picture of the Amazon Music HD mobile app options menu.
Users can easily create playlists, download music, and view albums from the mobile app.

Immediately upon selecting a song, the “now playing” window opens and provides basic playback controls, including shuffle, loop, and view queue. On the same screen, you can select devices to cast to. You can even view lyrics, and the display syncs up with the song, like karaoke. It’s an excellent addition but not as intriguing as Spotify’s Genius Lyrics feature, which includes partial interviews with artists about the current song.

By tapping the menu setting (three vertically stacked circles), you’re given a drop-down of options like adding a song to a playlist or your library. You can also view song credits, though the results are disappointing. I commend Tidal for encouraging subscribers to explore specific song contributors through its credits information, which Amazon Music lacks. You’re really only shown songwriter credits, whereas Tidal informs you of producers, composers, lyricists, featured artists, and other contributors like engineers and marketers.

Want a social feed and collaborative playlists? Get Spotify instead.

Within the same menu, you may see what customers who listened to the current song have also shown interest in. This is one of my favorite features, and I wish it were more prominent. Music discovery is easily accessible with the advent of streaming services, and this is a unique way to discover new artists.

Listen to 3D audio

As of October 20, 2021, Amazon Music Unlimited supports spatial audio on iOS and Android devices with any pair of headphones. This is not the same as Apple’s Spatial Audio with head tracking, which is exclusive to Apple headsets like the AirPods Pro (2nd generation) and AirPods (3rd generation). Amazon Music supports Dolby Atmos and Sony 360 Reality Audio spatial audio formats.

This support makes sense, seeing how Amazon and Fraunhofer IIS, the company behind Bluetooth LE Audio and the new LC3 codec, partnered so Amazon can now use the MPEG-H audio decoder in its software, including the Echo Studio, which owners can use just their voice to request a song. For those unfamiliar, MPEG-H powers Sony’s 360 Reality Audio format.

Are local media files supported?

A picture of the Amazon Music HD mobile app play queue page next to a Samsung Galaxy Plus case.
Listeners can ask Alexa to play music, skip tracks, and more.

Yes, Amazon Music Unlimited allows access to local audio files directly through the app. This is great news for listeners like me, with a few Bandcamp downloads floating around their Android folder app. Device files are accessible and clumped together with music downloaded from Music HD.

Save data by downloading music

You’d be wise to invest in a microSD card, because lossless audio files are storage-hungry beasts. I advise against throwing caution to the wind and streaming over your cellular network. After all, streaming such large files can quickly eat away at your data plan, leaving you at a loss before the end of the month. Anyone whose smartphone lacks expandable storage should still download music. Just remember space is much more finite.

How much does an Amazon Music Unlimited subscription cost?

An aerial image of Spotify Premium vs Amazon Music HD on two smartphones laid atop cash.
Lily Katz / SoundGuys
Amazon Music HD is more expensive than Spotify, but offers a discounted rate for Prime members.

Amazon Music Unlimited offers a few payment tiers: individuals with a Prime membership pay USD $8.99/month (or $89/year for an annual subscription), while non-Prime members pay $10.99/month for an individual account. If you want an Amazon Music Unlimited Family Plan, it costs $15.99/month or $159/year and is only available to Prime members. Amazon Music Unlimited for Students is available for those currently enrolled in a degree-granting college or university at $5.99/month, but you must provide proof via SheerID. In 2023, all monthly pricing went up $1/month.

On Amazon Music Unlimited’s individual plan, you may only stream from one device at a time. To stream from multiple devices simultaneously, you must get the Amazon Music Unlimited Family plan, which permits six devices simultaneously.

What’s the difference between Amazon Music Unlimited and Prime Music?

A picture of the Amazon Music HD desktop app.
The desktop app is just as easy to use as the mobile version.

In the past, Amazon’s naming conventions for its streaming services were a bit confusing. Without rehashing everything, Amazon Music Unlimited and Ultra HD are Amazon’s answer to high-resolution streaming services with millions of lossless songs, and its library is only expanding. These used to be called Amazon Music HD and were a separate service, but now HD and Ultra HD songs are a part of Unlimited at no additional charge.

Amazon Music Unlimited provides 320kbps lossy streaming quality for over 100 million songs. This is the standard streaming quality used by Spotify and outperforms YouTube Music’s 256kbps quality over AAC. You’re afforded all of the same functionality of Amazon Music Unlimited and Ultra HD; the only difference is that streaming quality isn’t ridiculously high (Ed. note: it’s still perfectly fine, however). Prime Music’s library is much smaller and provides access to around 2 million songs, and the selection rarely includes trendy hits.

Amazon Music Unlimited and Prime Music are all ad-free streaming services.

We’ve compiled a few tables to help you understand Amazon’s pricing.

Amazon Music FreeAmazon Music PrimeAmazon Music Unlimited
Individual Plan (non-Prime)
Amazon Music Free
Free
Amazon Music Prime
/
Amazon Music Unlimited
$9.99/month
Prime Individual Plan
Amazon Music Free
/
Amazon Music Prime
Included with your Prime membership
Amazon Music Unlimited
$8.99/month OR $89/year
Family Plan
Amazon Music Free
/
Amazon Music Prime
/
Amazon Music Unlimited
$15.99/month OR $159/year (requires a Prime membership)
Single Device Plan
Amazon Music Free
/
Amazon Music Prime
/
Amazon Music Unlimited
$4.99/month (HD, Ultra HD, and Spatial Audio not available)
Student Plan
Amazon Music Free
/
Amazon Music Prime
/
Amazon Music Unlimited
$5.99/month

The following table breaks down the different features of Amazon Music Free, Amazon Prime Music, and Amazon Music Unlimited.

Amazon Music FreeAmazon Prime MusicAmazon Music Unlimited
Amazon Prime membership needed
Amazon Music Free
No
Amazon Prime Music
Yes
Amazon Music Unlimited
No
Functions
Amazon Music Free
- Limited skips
- Shuffle mode only
- Can only play from some stations or playlists
- No offline playback
- Alexa interaction
Amazon Prime Music
- Unlimited skips
- On-demand playback
- Offline playback
- Alexa interaction
Amazon Music Unlimited
- Unlimited skips
- On-demand playback
- Offline playback with Individual and Family Plan (not Single Device Plan)
- Alexa interaction
- Spatial Audio support
Ad-free
Amazon Music Free
No
Amazon Prime Music
Yes
Amazon Music Unlimited
Yes
Catalog
Amazon Music Free
- Some playlists
- Some stations
Amazon Prime Music
- 2 million songs
- Playlists and stations
- Personalized stations
Amazon Music Unlimited
- 100 million songs
- HD and Ultra HD tracks
- Playlists and stations
- Personalized stations
Supported devices
Amazon Music Free
- Supported Echo devices
- Some Alexa-enabled devices
- iOS
- Android
- Fire TV devices
- Fire Tablet
- Amazon Music for Web
Amazon Prime Music
- Supported Echo devices
- Some Alexa-enabled devices
- iOS
- Android
- Fire TV devices
- Fire Tablet
- Amazon Music for Web
Amazon Music Unlimited
- Supported Echo devices
- Some Alexa-enabled devices
- iOS
- Android
- Fire TV devices
- Fire Tablet
- Amazon Music for Web

Single Device Plan (no HD or Ultra HD support):
- Echo devices
- Fire TV devices
Streaming limits
Amazon Music Free
- One device at a time
Amazon Prime Music
- One device at a time
Amazon Music Unlimited
- Individual Plan: One device at time
- Family Plan: Six devices at a time
- Single Device Plan: One compatible device at a time

How does Amazon pay artists?

According to The Trichordist, Amazon Unlimited pays $0.01123 per stream. This is significantly better than payouts from Deezer and Apple.

Digital Service Provider$ Per Stream
Peloton
$0.03107
iHeartRadio
$0.01798
Amazon Music Unlimited
$0.01123
YouTube Music/Premium (formerly YouTube Red)
$0.01009
Napster/Rhapsody
$0.00916
Tidal
$0.00876
Apple Music
$0.00675
Deezer
$0.00562
Amazon Prime Music
$0.00426
KKBox
$0.00408
Spotify
$0.00348
Loen
$0.00235
Pandora
$0.00203
YouTube
$0.00154
Yandex LLC
$0.00109
Vevo
$0.00083
UMA
$0.00022
YouTube Content ID
$0.00022

Should you get Amazon Music Unlimited?

A picture of the Amazon Music HD mobile app with the streaming quality information pulled up on a Samsung Galaxy S10e.
You get a live view of playback quality from both the desktop and mobile apps.

Amazon Music Unlimited is a fabulous value for anyone looking for a vast selection of high-resolution music.

At just $8.99/month for Prime members, it’s the most affordable high-resolution streaming service available. Even for non-Prime members, Music Unlimited remains a great deal, rivaling Deezer’s and undermining Tidal’s pricing options while offering lots of HD and Ultra HD content. When you subscribe to Amazon Music Unlimited, you get an insanely vast library of music from world-renowned and bar-hopping bands alike. If you don’t care much for app design and prioritize audio quality and accessibility over all else, Amazon Music Unlimited is a tough offer to turn down.

What are the best alternatives to Amazon Music Unlimited?

The Qobuz music streaming service app's Artist page open on a Samsung Galaxy S10e smartphone with red Noble Kaiser 10 IEMs next to the phone.
Lily Katz / SoundGuys
The highest streaming rate Qobuz offers is 24-bit/up to 192kHz.

Qobuz is a great alternative to Amazon Music Unlimited’s libraries, especially for listeners in the Sonos ecosystem. Qobuz is the first music streaming service to support 24-bit audio streaming on Sonos speakers. Qobuz’ catalog lists 100 million tracks and growing. Over 424,000 of Qobuz’ tracks are Hi-Res quality.

Amazon Music Unlimited has more podcasts than just a few years ago, but it’s not the most impressive. If you’re a podcast fan, it might make more sense to invest in Deezer HiFi. This high-quality streaming service has been supporting podcast playback since 2015. It streams high-resolution FLAC files and has a music library of over 90 million songs, but it costs $17.99/month.

Pictured is an iPhone 11 Pro running YouTube Music next to a Pixel 3 running Spotify.
Spotify and YouTube Music both have their strength and weaknesses when it comes to UI design.

If you’re more of a music video fanatic, then YouTube Music Premium is a better investment. Its extensive music video library separates it from the rest of the streaming services, which is much needed seeing how audio quality falls by the wayside. Relatedly, Amazon Music Unlimited is devoid of social features. Anyone who wants music to be social should invest in a Spotify subscription instead. Again, the audio quality isn’t excellent (320kbps Ogg Vorbis), but it takes a generalist approach to music. Spotify is pretty good at nearly everything.

Just like picking out what type of headphones to get, each streaming service has its advantages and disadvantages. However, those who appreciate a no-frills approach to high-quality music will appreciate the affordable nature of Amazon Music HD and all it has to offer.

Frequently asked questions about Amazon Music Unlimited

Sometimes our readers have further questions after reading an article, and we collect them and answer them here! Below are our responses to the best questions we’ve been asked.

Yes, you can transfer from Spotify to Amazon Music with the help of services like Soundiiz and Tune My Music.

The release of Spotify HiFi will bridge much of the gap in quality between Spotify and Amazon Music HD. The maximum audio quality Spotify HiFi will offer is CD quality (16-bit/44.1kHz), which is equivalent to Amazon Music’s HD quality. However, as Amazon Music HD also offers Ultra HD quality (which is 24-bit with a sample rate ranging from 44.1kHz to 192kHz), Amazon will have the edge here—if and when Spotify ever releases this feature. As of publication, this release date is nowhere along the horizon.

Yes. Because wired audio still outperforms Bluetooth audio, you’ll want to utilize a good pair of wired headphones to get the most out of lossless audio files.

Go to your Amazon Music Settings and select Amazon Music Unlimited. Under your Subscription Renewal details, select Cancel and confirm the cancellation. This will cancel your subscription to Amazon Music Unlimited and Amazon Music HD. You’ll still be able to access your subscription privileges until the renewal date rolls around, then the playback options will be removed.

A single Amazon Music Unlimited account can only be shared if you give someone your login information, which isn’t recommended. If you want to share a collective account with multiple friends, you can subscribe to the Amazon Music Family Plan. There are two caveats: everyone must reside in the same country, and each person can only be associated with one Family Plan at a time.

Within the Amazon Music app, tap on the image at the top of the screen. Once you click “Set Up Profile,” you can adjust your profile settings.

According to an Amazon representative, devices (e.g. smartphone, laptop, TV, receiver, and even some standalone speakers) receive Amazon Music HD digital files for playback. Most mobile devices and computers support HD audio quality (850kbps), while Ultra HD playback isn’t as commonly supported. Ultra HD playback will likely require an external DAC.

In short, no. When compressing an audio file into a lossy format, data points are dropped from the file. You can tell the difference between a high-bitrate lossless file and a low-bitrate lossy file, but a lossy file is often good enough. Many people are perfectly content with the audio quality produced by a lossy AAC, which is the format you will find on Apple Music and Spotify. Particularly because lossless files take up more storage space or Internet data to store or stream, many people are fine opting for the lesser quality. Another difference between lossy files and lossless ones is that you can sometimes hear compression artifacts, which manifest as distortion, when you listen to lossy files at high volumes. If you want the opportunity to tell the difference between lossy and lossless audio files, you need to make sure the speaker or headphones you are listening with are compatible with the high quality.

Amazon Music is supported in the following countries: Argentina, Belgium, Bolivia, Brazil, Bulgaria, Canada, Chile, Colombia, Costa Rica, Cyprus, Czech Republic, Dominican Republic, Ecuador, El Salvador, Estonia, Finland, Germany Gibraltar, Greece, Guatemala, Honduras, Hungary, Japan, Iceland, India, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Nicaragua, Panama, Paraguay, Peru, Poland, Portugal, Slovakia, Sweden, United Kingdom, United States, and Uruguay. Amazon Music HD countries are far fewer but growing: Germany, Japan, United Kingdom, and United States.